United Healthcare Services Ltd

A DIGITAL HEALTHCARE NETWORK BUILT FOR PATIENT

Lozic Labs designed and developed a connected healthcare web experience for United Healthcare and United Medical College Hospital, helping patients explore facilities, services, doctors, departments, appointments, corporate health programs, and patient support from one clear digital system.

Product Preview

A Clear Healthcare

Experience Across Network

The final interface helps users explore healthcare services, find doctors, understand facilities, and take action with confidence.

Explore Platform
United Healthcare service pages on desktop

Service Pages

Explains departments, treatments, care areas & hospital service capabilities clearly.

UHSL and UMCH website interface

UHSL & UMCH Website

Shows healthcare network, facilities, services, doctors, patient support & updates.

Doctor directory search and profile screens

Doctor Directory

Helps patients find specialists by department, facility, experience & availability.

Healthcare e-commerce product listings

Healthcare E-commerce

Allows users to buy healthcare products, consultations, packages & surgery plans.

United Healthcare mobile app experience

Mobile Experience

Help patients book appointments, get doctors & hospital information from mobile devices.

The Challenge

Simplifying A Complex Healthcare Ecosystem

01|Multi-Facility Structure
account_tree

CHALLENGE 1

Managing multiple healthcare brands in one clear ecosystem.

02|Complex Service Content
web

CHALLENGE 2

Turning detailed medical content into simple pages.

03|Changing Scope & Content
content_paste_go

CHALLENGE 3

Handling new updates while keeping design consistent.

Industry

Healthcare, Hospital Services, & Patient Care

The project sits at the intersection of healthcare service delivery, hospital operations, patient experience, and digital transformation.

Industry Focus Areas:

  • check_circleHospital website system
  • check_circleDoctor directory and profile experience
  • check_circleDepartment and treatment information
  • check_circleEmergency and critical care access
  • check_circleInternational patient support
  • check_circleCorporate health solutions
Explore Industry
Healthcare professionals collaborating in a hospital setting
Approach & Product Strategy

Turning A Complex Network Into A Clear Experience

01

Patient-First Structure

hotel

We began by organizing content around patient decision-making and making care pathways easier to understand.

02

Mother Site + Hospital Site Model

local_hospital

Because the project included both mother and hospital properties, we designed a system that could present multiple facilities without confusion.

03

Service-Led Navigation

stethoscope

Navigation and structure were shaped around patients looking for services, departments, treatments, and support options.

04

Content-Heavy Healthcare Pages

description

Healthcare content often includes detailed information, so we focused on clear layouts, reusable page structures, and readable presentation.

05

System Built For Growth

trending_up

The platform was designed so new hospitals, services, doctors, departments, and modules could be added without redesigning the system.

06

Mobile-Ready Experience

smartphone

Mobile usage was treated as a core requirement, with layouts and interactions that remain clear across devices.

deployed_codedeployed_codeResults

Improved Access, Clarity, And Digital Trust

1,000+

MONTHLY CALL TARGET

More patients reached the hospital through direct hotline and appointment CTAs.

200+

DOCTORS DISCOVERABLE

Created a searchable doctor directory with specialty, facility, profile, and appointment pathways.

50+

CORPORATE INQUIRIES

New B2B leads generated through the corporate health inquiry journey.

15,000+

MONTHLY WEBSITE VISITS

Higher online visibility through SEO-ready healthcare pages and structured content.

20,000+

DOCTOR PROFILE VIEWS

Patients explored doctors, specialties, availability, and facility details more easily.

2,000+

CTA CLICKS

More users picked appointment, phone, doctor search, and inquiry actions.

50+

TOP SEO KEYWORDS

Improved search visibility for services, doctors, specialties.

Marcus Thorne sharing a video testimonial

Marcus Thorne

Healthcare Operations Manager

United Healthcare Services Ltd

deployed_codeTestimonials

Trusted By Global Innovations

0.0

OVERALL SCORE

1200+ Clients Rating

deployed_code

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